It is an unmanned locker where you can keep your belongings or purchased goods. You can also keep cold-storage goods.

• Location : 1st underground floor
• Phone Number : 82-31-5170-1114~5

We provide you with short- and long-distance delivery services on goods purchased from the food section. You can use a delivery service more conveniently via the automatic customer-info entering system with the use of QR code.

• Location : 1st underground floor
• Phone Number : 82-31-5170-1902~3

We perform exchange and refund service on goods purchased from the food section. (However, exchange and refund may be restricted according to the nature of products in case of certain fresh food)

• Location : 1st underground floor
• Phone Number : 82-31-5170-1017~8

We rent a stroller that has been taken care of cleanly to customers accompanied with an infant aged 36 months or younger and have a lamp-type stroller sterilizer that can perform nearly 99.9% of sterilization in 15 seconds for hygiene and safety of both customers and their children.

• Location : 1st underground floor, 1st floor, 7th floor
• Phone Number : 82-31-5170-3290 (1st underground floor)
  82-31-5170-3291 (1st floor)
  82-31-5170-3297 (7th floor)

It is a place where you can participate in various gift events and gift voucher events at Hyundai Department Store.

• Location : 1st underground floor
• Phone Number : 82-31-5170-1114~5

We provide customers with information about stores on each floor and guidance service to foreign customers. A portable smart phone charger is available for rental for customers to charge their mobile phone conveniently during shopping.

• Location : 1st floor
• Phone Number : 82-31-5170-1114~5

We provide repair and cleaning service. This section consists of Sundial (watch repair), Leather Plain (repair of leather shoe/bag), and Cool White (premium laundry). service)

• Location : 2nd floor
• Phone Number : 82-31-5170-2242 (watch repair)
  5170-3291 (leather repair)
  5170-3297 (cleaning)

Clothing repair shop reforms, repairs, and cuts your clothing however you want for satisfying different taste in clothes.

• Location : 4th, 6th floor
• Phone Number : 82-31-5170-2421 (4th floor)
  5170-2600~1 (6th floor)

Club desk is in charge of i-CLUB, the membership system of Hyundai Department Store, U-Membership, and Club Wedding. This place helps you join and provides information about the membership and saves mileage and arranges events and promotions for customers.

• Location : Inside Concierge & Gift on the 5th floor
• Phone Number : 82-31-5170-3280~1

We provide customers accompanied with infants with a comfortable and pleasant rest area for both of them to have a good rest during shopping. The lounge includes a nursing room, a cleaning room, and a sleeping room separately for more convenient and pleasant rest.

• Location : 7th floor
• Phone Number : 82-31-5170-2700

We provide after-sales service, including repair, exchange, and refund, and home appliance repair service on products, purchased from the store in Pangyo, of brands that only arrange a temporary sales event or are not open for business at present for being evicted.

• Location : 8th floor
• Phone Number : 82-31-5170-3283~5

The center is composed of Member Service Center (for guiding new members, reissuance, and payment for Hyundai Department Store Card), Gift Voucher Desk (in charge of counseling for and purchase of Hyundai Department Store gift voucher and tax refund service), and Insurance Desk.

• Location : 10th floor
• Phone Number : 82-31-5170-3501~5 (Member Service Center)
  5170-3100~1 (Gift Voucher Desk)
  5170-3520~1 (Insurance Desk)

We provide a service that immediately returns the exempted amount from the purchased products. Tax free benefit of up to 8% will be given if purchasing more than 30,000 won of products.

• Location : 10th floor
• Phone Number : 82-31-5170-3100~1

This place provides counseling and a place to rest to customers. The center will help customers solve any problems they have kindly once a complaint is received on a purchased product or during the use of service offered by the department store.

• Location : 10th floor
• Phone Number : 82-31-5170-4500~1

This space serves beverages and snacks for customers to enjoy in the Sky Garden. Customers who have received DM can select a free drink.

• Location : 10th floor
• Phone Number : 82-31-5170-3288

It is a community space with the employees of the department store for the members of clubs of Hyundai Department Store for sharing various hobbies, such as travel, voluntary service, arts, beauty, and movie.

• Location : 10th floor
• Phone Number : 82-31-5170-3247~8

It is a premium culture & arts space equipped with 550 seats and facilities for holding various performances, including musical and play, and concerts. We invite all customers to the world of culture and amusement.

• Location : 10th floor
• Phone Number : 82-31-5170-3260~1

Shinhan Bank ATM is installed on the 1st underground floor and ATM of NH and SC First City Bank is on the 1st floor and Woori Bank ATM is on the 5th floor and Kookmin Bank and Hana Bank ATM is on the 10th floor for customers to withdraw or remit cash.

• Location : 1st underground floor, 1st floor, 5th floor, 10th floor